Your DMS wasn’t built to help you identify and increase revenue opportunities in your Service Department, ROI Suite was!
ROI (Repair Order Insights) Suite is a collection of cloud-based applications that identify hidden revenue opportunities. We start with your RO data, process it through our proprietary algorithms, curate new data, and combine it to find new insights and unlock the hidden opportunities.
Data fatigue is real. That is why we specifically give you the right data which gives you the right insights, quickly and clearly. No need to spend hours wading through reports to find what is truly actionable.
Labor Lines Process
RO's Processed
Vehicles Processed
Never before has Service Departments been able to harness the power of their OWN data. By integrating directly into your DMS, our ROI Suite gives you several applications specifically designed to identify, understand, present and act on the revenue opportunities in your Service Department.
Now upper management and service management can be on the same page about where the opportunity exists and how to capture it!
With a focus on parts and labor price optimization and price compliance, our report builder helps you drill down on specific metrics and quickly identify your gaps.
Our ELR manager monitors price exceptions, providing insights to pricing strategies.
Data is power and we have the data.
With an RO database from thousands of dealers from across the United States, the ROI Suite is able to do comparative analysis and benchmarking that you wouldn’t otherwise have access to.
Like a 20 Group on steroids. Combining our comparative data with your own DMS data, our VPG tools can help you benchmark your Service Department against dozens of other markets and brand(s).
Quickly identify where you are over and under performing against your peers.
Know what the aftermarkets and dealers are charging in your area with our quarterly Intelligent Mystery shop.
You select the competitors, services and vehicles that you want us to shop and then we review results quarterly and suggest adjustments.
Aligning executive goals with Service Department realities has never been easier. With minimal manual input, the Tech CMF tool can track individual technician performance and analyze the impacts to your bottom line. As the year progresses, monitor your progress and make adjustments to the roadmap to success.
Our Smart Warranty Filing Processing tools help you quickly and accurately prepare for a WLRI or WPMI.
Within seconds it can identify the best RO dataset, taking into account OEM vs State rules, OP Code filters, and identify any underperforming OP Codes that need to be addressed to maximize your filing opportunity.
