Dynatron + Fixed Ops Roundtable Present: A Legacy in Fixed Ops and What Comes Next

Speakers: Leigh Silver, CEO, Dynatron Maureen Martin, VP Strategic Alliances, Dynatron Ted Ings, Fixed Ops Roundtable Sarah Vantine Fixed Ops Roundtable This segment, held at NADA 2026, celebrates the retirement of Les Silver, whose innovations helped shape how dealerships use technology to run their service departments. His son, Dynatron CEO Lee Silver, reflects on that […]

Dynatron + Fixed Ops Roundtable Present: Fixed Ops Excellence: Cutting Through the Data Fog, Margin Erosion, & the Forced Choice Myth

Speakers: Stephen Hill Jr., Fixed Operations Director, I-10 Toyota, Cummings Auto Group Michael Weldon, Industry Consultant, Ted Ings’ Center for Performance Improvement Kimberly Skovold, MBA, Client Performance Coach, Dynatron Moderated by Maureen Martin, VP Strategic Alliances, Dynatron Together, they discuss the realities service leaders are facing every day — from overwhelming data to hidden profitability […]

Dynatron + Fixed Ops Roundtable Presents Fixed Ops Excellence: Cutting through data fog, margin erosion, and the forced choice myth

Moderated by Maureen Martin, VP of Strategic Alliances at Dynatron, this panel features insights from: Stephen Hill Jr., Fixed Operations Director, I-10 Toyota, Cummings Auto Group Michael Weldon, Industry Consultant, Ted Ings’ Center for Performance Improvement® Automotive Kimberly Skovold, MBA, Client Performance Coach, Dynatron Together, they discuss the realities service leaders are facing every day […]

Dynatron + Automotive News Presents The Growing Margin Erosion Crisis: How Dealers Can Protect Profitability in a Post-Windfall Era

Speakers: Maureen Martin, VP Strategic Alliances, Dynatron Software ADAM PERLOW, Executive Vice President, Island Auto Group PERRY WATSON IV, President, National Association of Minority Automobile Dealers BILL DEMAREE, Group Director of Fixed Operations, Tom Wood Automotive Group Shrinking margins, rising costs, tighter warranty controls, and inconsistent pricing are creating a new profitability challenge for dealerships. […]

Dynatron + Kentucky Automobile Dealers Association Presents The Hidden Revenue Multipliers Inside Your Service Drive

Most dealerships don’t have a revenue problem—they have a leakage problem.   Every day, thousands of decisions are made across customer pay, warranty, and internal work. Individually, they may seem small. Together, variables like pricing inconsistencies, discounting, labor op-code usage, and warranty execution can have a significant impact on Effective Labor Rate (ELR) and overall […]

Dynatron + Fixed Ops Roundtable Presents Recruiting, Development, and Retention of Service Advisors

Speakers: Maureen Martin, VP Strategic Alliances, Dynatron Software Jaime Macias, GM, Casa Chevrolet Cadillac, Casa Nissan, Casa Automotive Group Richard Lupa, Fixed Operations Director, Apple Tree Honda and Acura John Luciano, President and Partner, Street Volkswagen, Street Toyota Matt Norris, Parts and Service Director, Bozard Ford Lincoln Hiring a strong service advisor is the start […]