Most dealerships don’t have a revenue problem—they have a leakage problem.
Every day, thousands of decisions are made across customer pay, warranty, and internal work. Individually, they may seem small. Together, variables like pricing inconsistencies, discounting, labor op-code usage, and warranty execution can have a significant impact on Effective Labor Rate (ELR) and overall Fixed Ops profitability.
In this on-demand session, a Fixed Operations performance expert from Dynatron breaks down where revenue can be lost inside the service drive—and how dealership leaders can uncover opportunities to capture more of what their operation is already earning.
Speakers:
Maureen Martin, VP Strategic Alliances, Dynatron Software James Grogan, EVP Client Success, Services, Dynatron Software
Watch the webinar to learn:
- Where profit leakage occurs in the service drive and how discounting, pricing inconsistencies, and labor op-code errors can impact revenue
- How everyday decisions impact ELR, including the effect advisor and technician behaviors can have on labor rate performance
- The connection between Customer Pay and Warranty and why stronger customer pay pricing discipline can positively impact warranty reimbursement outcomes
- How to improve pricing execution and consistency by better aligning your pricing strategy with what actually happens on the repair order
- How to build more consistent margin performance through greater visibility, accountability, and a repeatable approach to improvement
This session isn’t about raising prices. It’s about understanding where revenue is being lost and capturing more of what your operation is already earning.
Get practical, actionable strategies you can use to evaluate your service drive, identify hidden opportunities, and improve performance consistently and sustainably.
