How to Be a Good Service Advisor: 8 Habits of Highly Successful Service Advisors
When we look at what separates a highly successful service advisor from the rest, the same habits show up again and again. Our Dynatron Coaches have watched these play out across hundreds of dealerships, and the pattern is remarkably consistent. If you want to know how to be a good service advisor, start with these […]
Optimal Price Calculator: Finding Your Profit Sweet Spot
Setting the right price for your services is one of the most critical decisions a dealership can make. Price too high, and you risk losing customers to the shop down the road. Price too low, and you leave money on the table on every repair order. Sustainable growth takes a data-driven approach, not guesswork. The […]
What is a Good Absorption Rate for a Dealership?
Running a profitable dealership takes more than strong vehicle sales. It takes a clear read on your operational metrics, and one of the most important is absorption rate. Your service absorption rate in particular plays a critical role in evaluating the financial health of Fixed Operations and its ability to sustain the dealership through market […]
What Pricing Strategy Do Car Companies Use?
In today’s competitive automotive industry, dealerships and manufacturers need pricing strategies that protect profitability while meeting customer expectations. The strongest pricing strategies are not built on guesswork. They are built on clarity, market intelligence, and a clear understanding of where customers see value. A strong pricing strategy helps companies reach revenue goals without sacrificing customer […]
How Can Your Dealership Beat the Technician Shortage?
Service departments drive a dealership’s Fixed Ops profitability, but today’s dealerships are feeling the pressure of a significant technician shortage, made worse by industry changes, supply chain disruptions, and unforeseen global events. The result is longer customer wait times, sometimes stretching to a week or more, purely because of staffing. Ford has pointed to the […]
Everything You Should Know About the Current Technician Shortage
While many industries have felt the pressure of labor shortages, few have been hit harder than the automotive industry. The technician shortage remains a significant problem, straining the industry’s ability to meet demand and maintain a stable workforce. The TechForce Foundation’s most recent Supply, Demand & Opportunity Report makes the scale of it clear: each […]
How Do You Calculate Absorption Rates for Dealerships?
For dealerships working to increase profitability and operational efficiency, understanding and optimizing key performance metrics is essential. One of the most important is the absorption rate, a measure of how effectively your service, parts, and body shop departments generate enough revenue to cover the dealership’s fixed expenses. Learning to calculate it helps you identify revenue […]
What is the Profit Margin on Auto Parts?
In the competitive world of automotive service and retail, understanding the profit margin on auto parts is critical for dealerships, repair shops, and parts stores. Pricing directly shapes your bottom line, your customer relationships, and your overall profitability, yet it’s one of the easiest places to leave money on the table. Labor and parts pricing […]
Automotive Parts Pricing Strategy
Setting the right price for automotive parts is essential for any dealership, repair shop, or supplier aiming to grow profitability. A strong automotive parts pricing strategy shapes your margins, your customer relationships, and your edge in a competitive market. But optimal pricing takes more than a markup formula. It requires a clear read on shifting […]
FREE Guide: Four Strategies for Fixed Ops Performance Advantage
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