Speakers:
- Maureen Martin, VP Strategic Alliances, Dynatron
- Randy Sorrentino, Director of Service, Del Grande Dealer Group
- William McCurry, VP Fixed Operations, Del Grande Dealer Group
- Jorge Rodriguez, Service and Parts Director, Capitol Chevrolet
- Andrea Schultz, VP Team and Culture, Del Grande Dealer Group
- Moderated by Ted Ings and Isabella Stevens, Fixed Ops Roundtable
Great technicians are hard to find and harder to keep. This panel breaks down how Del Grande Dealer Group does it, through clear career paths, veteran mentorship, and a culture that treats technicians as specialists, not just labor.
Watch the session to learn:
- Why career paths matter more than recruitment alone for retention
- How mentorship and training keep technicians invested long term
- How veteran technicians become mentors and instructors
- Why treating technicians as specialists improves retention and culture
